TheIdeaMan

"No thanks, we have a web site..."

I just got a phone call on our business land line from a company in Nassau, NY (thank you Caller ID). Nothing wrong with that, per se. However, they were calling to sell us a 5 page business web site. :)

"Do you have a web site currently?"

"Yes. We're actually a web design company."

"Oh." (chuckle) "Sorry. Please have a nice day."

"You too."

For companies who do cold calling, please give your agents access to the Internet and require them to do research on who their calling prior to their actually making the call. It will make for better conversations with the person on the other end, and it's less embaracing for your company.

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